Customer Reviews |
"Lapland Holiday!
Hi Gina,
Just wanted to send a quick email to thank you for finding us our Lapland holiday. We are just on our way back from the airport and we had such an amazing time, it really lived up to expectations. The area was beautiful and the hotel was fab, couldn't fault anything. Thank you, again.
Rebecca & family "
"Wedding in Greece!
Hi Sam ,
The holiday and wedding was amazing! The hotel moved us to a nicer room upon request and gave us a few little special touches ? great food and a beautiful place!
The wedding was incredible! Better then we hoped and Liz our co-ordinator was fantastic!
Honestly we are over the moon with it all!!!
Thank you for all your help! We are still on cloud 9!
Many thanks
Mr & Mrs Gayton "
"Fantastic Service!
Daniel very helpful as always. All staff good and when we did have a holiday cancellation, they sorted it all out for us. Brilliant!
Mr Woodhead"
Dear Andrew,
I am just writing to again thank the efficiency and assistance of Ellie and Gemma in your Hull branch who made the bookings and arrangements for our recent city break to Budapest and Bratislava. The choice of hotels was excellent as always. As we have always come to expect, your company and staff were first class.
Thank you again.
Mr & Mrs Scrivener
"Switzerland by train!
Hi Sam , I just wanted to thank you for your help with the booking of this holiday and sorting out all the little queries we had.
We thoroughly enjoyed the trip to Switzerland. Everything went really smoothly including the collection and return of our luggage.
The Tour Manager we had was lovely and the group we were in gelled really well. The itinerary was good and as the days went on and we became more confident with the way the transport worked , the itinerary became more flexible so we didn’t always have to stay with the main group all of the time.
The scenery of course more than lived up to our expectations.
The hotel we were in was very traditional and although was maybe a little tired in decor, the room was a good size and the buffet style breakfast and dinner was plentiful and very tasty with plenty of choice.
We have enjoyed two great holidays this year booked with your help, and hope to see you again soon to book something else.
Many thanks
Mr & Mrs Thompson "
"Customer Service Exemplary!
Hi Gina,
Many thanks for your email and forwarding the voucher, what a lovely surprise!
We haven’t really thought about another holiday yet however, please rest assured that when we are considering our next holiday we will most definitely be in touch with you. Your customer service is exemplary.
Have a lovely day.
Kind regards,
Sukhvinder "
"New Zealand
Andrew Earle arranged our holiday in New Zealand earlier this year which resulted in us being in lockdown in Christchurch.
Andrew was beyond brilliant. He rang us daily, provided us with up to date information and kept us absolutely on the ball. We were quite happy to have remained, however he advised us to take a repatriation flight as we could have been there for months. We took his advice. If we hadn’t we would have still been there.
We landed at Heathrow with a couple we had met, unknown to Andrew, he had booked their flights.
We were met by Andrew at Heathrow, he drove us all back to Manchester where he had arranged for us to pick up our car from the Marriott Hotel which was by then closed. He had also sorted out our dog in kennels. Derek will be eternally grateful.
Andrew went that extra mile and beyond. If you want to book your holidays with a company that CARES about the service they provide book with Andrew. Gillian and
I cannot recommend Andrew Earle highly enough.
Hope everything goes well for your business in the future you deserve great success.
Warm Regards
Gillian and Peter Lacey"
"South Africa
Hi Gemma,
Having recently returned from a 2 weeks holiday to South Africa we would like to say thankyou for all your help in organising the trip. As usual everything went according to plan. The hotels were all very good but the Mountain Inn at Eight Bells (near Mossel bay) was special.
All the flights and transfers were spot on as usual.
The highlight of the holiday was the 3 nights we spent on safari at the Kapama Game Reserve. The luxury room we had was out of this world with our own swimming pool where a variety of animals and birds came to drink whilst we lay on the sun loungers. We had 6 safari drives and saw 27 different animal species all pointed out to us by our very knowledgeable guide.
We also spent a couple of nights at Hazyview and had a day exploring the Blyde Canyon and the surrounding area; an area we would recommend to anyone visiting South Africa.
Thanks once again and we look forward to booking with you in the near future for our next holiday
Lesley & Brian"
"USA - Florida
Saved money again on holiday for the full family to Disney resort hotels . Can't understand why people try to book themselves. Staff all exceptionally helpful
K. Stones"
"Viking River Cruise
Hi Gina Just to let you know we had a super time on our Viking River Cruise. Our stateroom, the service and the food were first class. The cruise was thoroughly enjoyable. We would like to say thank you for all your advice and help in arranging this. Regards.
Angela"
"Hong Kong
Congrats Andrew on a superbly presented, common sense video on Corvid 19.
Thanks also to Daniel who performed his usual mastery in looking after us. We were a little concerned about our initial plans to travel via Hong Kong and were really looking forward to our few days there (having only had a day visit on a cruise previously) but for peace of mind (given our age and Debs health) I think we made the right decision.
We were delighted with Daniel’s help and Emirates response as the FCO had no ban on travel to HK.
The trip had a couple of bumps which did not diminish from what was the best trip we have ever done.
Thanks so much for all the behind the scenes activity that make such trips go so apparently smoothly!
We know where to come for future plans.
Best wishes
Colin & Debbie"
"Poland, Krakow
Hi Alison.
Thank you for sorting the holiday out so quickly today Alison and thank you for all the upto date info you gave us.
Nothing was too much trouble for you and no questions you could not answer. A rare thing nowdays when trying to book a hol thats why we waited to book it with you.
Kind regards,
Sue and Anne ?"
"South Africa
Dear Natalie and the team,
Just wanted to drop you a line to say thank you for organising the most amazing holiday in South Africa ?? it was truly a dream come true !! Every single part of it was just spectacular , so well organised and all the guides and transfer people were just so amazing and friendly .
Thank you , thank you , thank you .
Jane B."
"Hi Charlotte.
Thank you for all your help in booking our holiday. You made the whole process stress free (even with the Thomas cook issues). You listened to our requirements and the hotel we went with met all these perfectly.
The hotel was fab. Brilliant pools, the hotel was spotless, the food was lovely, something different every night. The staff at the hotel made you feel so welcome especially the animation team who worked so hard everyday. We loved all the shows on an evening and the pool activities during the day. Lovely location the beach was stunning and a nice walk into Moro Jable (long walk about 50mins but all along the seafront)
The flights and transfers with were spot on as always.
We had a great time and would definitely return to the island. We look forward to booking with you again and will be recommending you to all our friends
Gareth and Rachael"
"Barcelona
I just wanted to thank Sasha for organising our trip to Barcelona, we both had a great time and the hotel was fantastic.
Mr Harrison - Hull"
"Italy
We would love to thank Andrew Earles for booking a 4-night city break in Rome for us. As students, our travel consultant completely understood our budget, but managed to book us an incredible holiday that didn't feel budget and that we will certainly never forget. From the flights, to the transfers, to our lovely Hotel (Hotel Oxford) and pre-booked tickets to the Vatican Museums, Colosseum and City Sightseeing bus tour, everything was so smooth and worry-free. It was easy to see that there was passion for Italy and they were so exciting plus with brilliant advice and local knowledge as first time tourists to Rome, this made a real difference to our trip. We had a fantastic time and would definitely ask Andrew Earles to book us another holiday!.
L Rodgers"
"Booked our next holiday with Shell at Andrew Earles. Highly recommended. Excellent service, very knowledgeable, lots to organise and all done very professionally with the personal touch.
Ian Story"
"Disney
Thank you Sasha for your fantastic service and I would recommend you to anyone. Our holiday to Orlando was great. We are now thinking of Valentines for a Northern Lights trip plus returning to Florida with the family, so I will need all your planning skilis to arrange it for all or us.
See you again see you soon, R. Purdue"
"Canada Self Drive Tour
We would like to thank Alison at the Hull branch for helping us organise our recent dream holiday to the Candian Rockies. We had an amazing time visiting both Alberta and British Columbia and our little road trip was perfect, thanks to Alison and her expertise. I have no hesitation in recommending Andrew Earles Holidays as they customoise holdiays for the individual and the price is good too. Commumication and customer service was excellent, something which is often forgotten about these days. Thank you again Alison
From Mr & Mrs A"
"Las Vegas
I would like to thank Charlotte for arranging our holiday in Las Vegas for daughters wedding which was perfect.
The Luxor hotel was 1st class and all the flights were smashing. Las Vegas is anohter world and reached all our expectations and more. I will not hesitate to recommend Andrew Earle Holidays to friends and family for any future holidays etc.
Thank you once again
Mr Basford"
"New York and Las Vegas
I would like to thank Alison for booking our New York and Vegas trip nin October. We had 4 nights in the Rui Plaza in New York, followed by 5 nights in the Vdara Las Vegas.
Alison was a great help getting this sorted and the trips for when we got there to save dissapointement. Great customer service! Just booked for a trip later in the year and fingers crossed it goes as smooth as our previous trip. Thank you Ms Leek"
"Australia
I would like to thank Charlotte for all her efforts in making our Australian trip so enjoyable, we didn't want to come home!
In particular, the accomodation at the Shantara in Port Douglas was outstanding along with the trip out to the Barrier Reff. I would recommend both to anyone.
We will use the services of Andrew Earles again.
Thank you once again
Mr & Mrs Leach"
"
We would like to thank Daniel at Andrew Earles for creating our holiday of a lifetime. Every aspect of holiday was carefully considered from organising our tours, booking great hotels, especially Harbour View at Bar Harbour. Our time in Cape Code allowed us to have more independent time to explore. The transfers were well organised from the airport to the hotel and made our travel smooth and effortless. Thank you Daniel for organising our trip.
Mr & Mrs Kirby"
"Greece
Thank you Daniel for helping make our family holiday memorable with our family in Rhodes. We will see you again to book our next holiday.
Mr & Mrs Smith & Family"
"Italy
Just returned from a fantastic holiday in Sorrento, superbly organised by Andrew Earles World of Travel. Excellent location - we will definitely return.
Janice Davison"
"Scandinavia
Thank you Sasha for arranging our holiday to Scandinavia, it was fantastic! It was a great way to celebrate our silver wedding anniversary.
The tour was excellent, the hotels and good just right, we were most impressed with all the cities and the places we visited on the tour.
Many thank again for all you help and we will come back to you in the future.
Mr & Mrs Smith"
"Honeymoon in South Africa
Hello Gemma,
We have been meaning to pop in and say thank you to you since we arrived back from South Africa. We had a fantastic time and really appreciated your help. We throughly enjoyed every aspect from our stay in Cathedral Peak Hotel in Drankensberg Park and then when we moved onto Umhlanga and stayed in the AHA Urban Park Hotel and Spa. Thank your for making it a honeymoon to remember.
W & J Slater"
"Egypt
Hi Sasha, just to let you know Egypt was great and the hotel was nice and relaxing but the Nile cruise you arranged was the best bit. I would definitely recommend to anyone. Thanks for all you work and we will be in touch again to book with you.
Helen"
"USA - New York
Hi Sasha
Me and Danny had an amazing time in New York, did miles more things than we did the first time and the weather was a lot better aswell.
Hotel was in a great location, not to far from Times Square and other attractions
Flights etc was perfect as it didn't take long to get over the jet lag once we got home
Will definitely recommend your company to other as it was so simple and stress free to book the holiday
Thanks for a perfect holiday and we will look forward to using Andrew Earles in the future
Nicola and Daniel"
"USA - Las Vegas
Thank You Gina for arranging our Vegas trip. We have just got back and the hotel was truly amazing! Very classy and would highly recommend to others. What is even better is that after years of looking after us you really do understand what we like. We already feel ready for our next holiday, so can you have a look at Croatia for us going out for a week around the weekend of 20th August. Don’t mind where we go from or where we go to really, apart from it being the a 5 star hotel, just for us two. We will it leave it to you to sort. Kindest Regards.
Albert"
"Thank you Daniel From a person who believed I could get the best deals online and I knew best when booking holidays, it all changed when a flight got cancelled and it cost us nearly a thousand pound to get home and only got a few hundred pounds off our insurance. I decided to try Andrew Earles as I didn't want this expensive problem again. Surprised yes, not only did you find us good flight times with a young child but your advice about the hotel was excellent and our larger than average double room was perfect. I would have taken weeks to find that deal and when I did look I couldn't get it cheaper and may not have chosen the same hotel. Lovely family holiday, so can you start looking again please. Thank you once again.
Ellie"
"Andrew Earles have arranged our holidays for many years, ranging from cruises to bespoke tours.
Their wealth of knowledge is invaluable, they are helpful, reliable, and informative, providing an excellent and friendly service for initial enquiry through to issue of tickets.
Thank you to Alistair and his team at Anlaby for always looking after us.
P & J Smith"
"Jersey
We enjoyed our holiday to Jersey very much. The hotel you recommended was excellent the staff were extremely courteous and hlepful and the food delicious. Our room was spacious, overlooking the gardens and the the swimming, making for a relaxing view. 5 star service from Andrew Earles and especially Sasha.
Mr & Mrs Trowhill"
"City Break
I am just writing to thank the efficiency and assistance of Alison who made bookings and arrangements for our recent city break to Vienna. As ever, the choice of flights and hotel was marvelous and the service provided by Alison was first class.
Thank you
G & J Scrivener"
"Australia
Alison is amazing! A holiday of a lifetime is a big investment and Alison saved us money plus guiding us to making informed decisions about choosing the best experiences. We wanted to explore the Great Barrier Reef and another company suggested we stay in a hotel in the city of Cains. Alison queried this and suggested we could stay in a studio on the beachfront at Port Douglas. Can’t wait! We are experienced travellers but would have definitely made some serious errors if we’d booked everything ourselves. Having all 31 days ATOL covered and knowing someone is at the end of the phone 24 hours is reassuring.
J Quinn"
"Italy
I just wanted to say the trip was amazing and the hotel I would definitely recommend. The C Club Hotel in Florence was in a perfect place right near the Station and close to all the main attractions and the Hotel staff were really lovely. I couldn't fault anything.
M Hopkin"
"Florida
A Massive BIG THANK-YOU to Charlotte - Charlotte you have gone way and above and beyond for me - I really do appreciate what you have done from the bottom of my heart thank-you once again - I highly recommend you and all who works at Andrew Earle's Holidays for your time - patience - guidance and help - there isn't a medal big enough to give you.xx
T Dean"
"USA - Nashville
The level of service received from Sasha right from the first enquiry has been of the highest level. Upon first enquiry, it was discovered that the hotel availability & flight information was not yet available. Sasha assured us that tshe would put the hotel and flight on review and contact is when information became available and Sasha did exactly that. This provided assurance to us that we and our holiday booking was “very good hands”.
The booking was made with Sasha outlining options available to us, ensuring that we were making informed decisions about our booking.
Once the reservations were confirmed, Sasha stayed in contact with us and answered swiftly any questions we raised. Sasha also contacted the hotel to check whether any additional taxes were payable locally and mentioning to the hotel that we were valued customers; the result of this contact from Sasha being that we were upgraded to an executive room (thank you so much)
Our booking experience with Andrew Earles was our first – the level of service we received was above expectations and has resulted in us recommending both the firm and Sasha to friends and family.
We anticipate using Andrew Earles Holidays for future holiday bookings. Please know that Sasha is a credit to your business/brand.
We would like to take this opportunity to say (another) heartfelt thank you to Sasha.
Best wishes
Mr & Mrs Prince"
"Vietnam
Thank you Gemma, Ferensway Branch, for all your help today when booking our holiday to Vietnam in clinching us a fabulous deal. Much appreciated!"
"Seville
We had the most amazing holiday in Seville - the hotel location & standard was perfect especially the rooftop pool as most days the temp was 33 degrees! The city was so beautiful - we defo going back in couple of years. A massive thank you from us to you for getting all the arrangements spot on! Love Angie - Ruth & Wendy xx"
"Canada
Hi Alison
We're back from Canada and just wanted to let you know that we had an absolutely amazing time and we want to go again!!! Everything went to plan and we just want to thank you for your help in making it the best experience we could have had !
I m sure we'll be in soon to book our next adventure, but Canada will take some beating!
Thank you again,
S and P Robinson x"
Canada
Hi Alison
We called into your office last week but unfortunately you were not at work that day.
We just wanted to say how much we appreciated all your help and assistance in putting together our holiday in Canada and the US. Your recommendations and accommodation chosen were absolutely superb....the holiday was very enjoyable and everything arranged took place smoothly and without any hassle.
Once again many thanks for everything you did for us
Kind regards
B and S Wattam "
"Honeymoon In Barbados
My husband and I wanted to say a huge thank you to yourself for organising our holiday, the service you provided on behalf of Andrew Earles was first class and we would definitely use your services in the future.
The Sandals resort - there is only one word to describe this WOW! Our 12 night stay at Sandals Barbados (& Royal) was absolute 5* luxury from the moment we stepped off the mini bus right up until stepping back on it. We cannot fault one single thing about this place - the staff are some of the most friendly and helpful people we've ever had the experience of meeting, the restaurants are of Michelin star quality, the rooms are spacious and elegant and entertainment spot on.
I could go on and on about all the little details that made our stay so special (including the chamapgne and chocolate dipped fruit in the room and the lovley breakfast brought to our balcony).
We are already dreaming about hopefully going back one day as it is our luxury destination!
Once again, thank you very much for organising our honeymoon.
S Page"
"Excellent travel agents,helpful and friendly staff,had the most amazing holidays with them :) will be booking again soon.
Richard Mark"
"
Fantastic travel agents,very friendly and very helpful staff (and boss) have used them for 3 holidays and will be using them again very soon,nothing is too much trouble for them would highly recommend.
Mark Fisher"
"USA - Florida
Just returned from a fantastic holiday in Orlando. As we had not been before we did not know where to start but the staff were very knowledgable, helpful and gave some great advice and we had a brilliant holiday. We have used Andrew Earles before and will be using them again.
Thanks again.
Mr & Mrs Wood"
"Berlin
Dear Andrew,
I'm just writing to again to thank the efficiency and assistance of Lisa who made bookings and arrangements for our recent city break to Berlin. Can we also thank her colleague Sasha for recommending the Hotel Berlin Berlin. As ever, your company and staff were first class.
Thank you again
Yours
Graham & Julie "
"Italy
We booked with Andrew Earles for a 4 day long weekend to Rome. As our outward bound flight to Rome was an early one, they prebooked us the night before at a hotel at the airport. We were also informed of roadworks around Manchester airport that could delay us. The hotel had parking included for our trip to Rome and this eased our worry over parking arrangements. The early morning flights meant we arrived in Rome in the morning making the most of the rest of our day. They organised transfers to and from Fiumincino which were prompt. The Savoy Hotel in the heart of Rome was absolutely lovely with a roof top terrace and restaurant. It was also a 10 minute walk to the Borghese Gardens and Gallery which had also prebooked a tour for us. Rome is a fascinating place and only 2.5 hours away from Manchester airport. The history and culture of Italy is so interesting. The forum, Colosseum, Spanish Steps, Sistine Chapel, Piazza Navone, Piazza Popule - all walkable from the hotel. Also the city tour bus took us straight down the street that our hotel was on. We had no absolutely no worries or concern with the holiday and felt we had full confidence with Andrew Earles. We were impressed with their knowledge about the art and galleries to visit and recommended places that had never thought to visit. We will definitely book again and recommend Andrew Earles whole heartedly!
Mr & Mrs Sutcliffe"
"60 Day Holiday
Hi,
Just a quick note to let you know of our amazing holiday . Dubai, Singapore, Bali and Australia
Dubai was unbelievable we did so much in a short space of time you could shop until you dropped in the Malls they certainly don't do small in the skyscraper buildings . It was immaculately clean everywhere you go Dubai was just jaw dropping certainly one to visit at a later date . The hotel Hilton Garden Inn Mall of Emirates was excellent in rooms very high standard breakfast was very good buffet style all you can eat and the location was fab approx 200 metres from shopping and restaurants .
Bali we got in and out thankfully although the place was only 10% full flights were not arriving from Australia whom they depend on for tourism . The people were very friendly they did pester you but they just wanted your money . I think Bali is like marmite you can love it or hate it we were in the middle the hotel Grand Mirage Resort again was excellent for location and beach and the restaurants were very good . It did see strange sunbathing and watching a volcano in the distance if you like thousands of motorcycles wizzing by with about 4 to 5 people on them this is for you was shocked to see 1 yr old children hanging on for dear life .
On way back from Australia we arrived at Singapore another amazing country so much to do the people were so friendly and helpful . Transport is very cheap even taxis are as long as you get ones with a meter some limousines will charge a fortune at a fixed price . The hotel Grand Copthorne Waterfront hotel again was 1st class and huge 30 floors we were on the14 th floor with amazing views overlooking the river and the city . The location again was very good plenty to see nearby we did visit Singapore Zoo which we highly recommend you must do boat trip the only way to see the Pandas amazing .
In between above we managed to squeeze in 50 days in Australia this was absolutely beyond our expectations obviously we stayed with our daughter and son in law and 2 grandchildren in Darwin .
We did absolutely loads I will be writing forever if I covered everything .
We did Kakado National Park about 2 hours south of Darwin it's massive you can fit 2/3 rds of Switzerland in it were on earth could you come face to face with crocodiles poisonous snakes and spiders in the wild unbelievable .
We also visited Brisbane sunshine coast stayed at Twin Rivers apartments certainly recommend them next to golf course Kangaroos eating grass metre away from your rooms . We also went to Brisbane Zoo Steve Irwin family own it would certainly recommend we had 30 mins with Koalas another off the tick list the good thing was you could interact with the other animals they encouraged it .
Darwin was hot temperature 34 to 40 deg heat and it is there wet season the monsoon came a week before we left did it rain they were catching fish on the roadside and water skiing down main streets think they had 300 mm of rain in a few hours I certainly won't complain about rain in this country agaiin . I could go on forever we had such a memorable adventure one we will never forget especially at Christmas were our youngest daughter surprised her big sister that was something else .
So to sum up hotels excellent flights excellent holiday excellent the only negative was transfers they were excellent with the exception of we did not get picked up from Singapore airport and I had to ring UK they apologised and said make your own way by taxi get receipt and claim back with yourself been the travel agent .
We would love to come in and see you to arrange our next adventure and give us some inspiration were to go next Abu Dhabi , Vietnam to start with .
Look forward to hearing from you and thanks for everything you and your team .
Mr & Mrs Robinson ."
"We have been booking with Andrew Earles Anlaby for years. We are always confident that we receive good value for money with the added benefit of help and advice when deciding where to stay.
I feel reassured to that there is always someone there to talk to at anytime should you have a question or problem even whilst we are away.
Miss Clark (Anlaby) "
"Barcelona
Just a quick email to thank you for all your help in booking our holiday to New York at the end of March. We had an amazing time for our birthdays and I have recommended Andrew Earles to many family and friends since our return.
If we are looking at holiday in the near future I will make sure to give you a call.
Kind Regards,
R Lawson"
"Fuengirola
Hi
I came back from my holiday in Fuengirola yesterday and just wanted to thank you for all your work in arranging such a successful holiday for me and my friend, Jennifer Daniels.
Everything worked like clockwork from the excellent seats on the plane, the transfers and the the hotel and resort itself. (We also had lovely weather though I know you didn’t actually organize that!)
The Hotel Florida is in a superb location and the staff are extremely helpful, friendly and efficient. The TUI rep. (Garry) was also very pleasant, approachable and helpful.
All in all, we had a great time and just wanted to thank you for your input. I wouldn’t hesitate to use Andrew Earles if and when I manage another holiday!
Kind Regards,
Gwyneth Law - Hull"
USA Holiday
We have used Andrew Earles twice now both times we planned our multi Trips New York/San Fran/Vegas & more recently our fabulous trip to Vegas (to get married) followed by a Caribbean Cruise (honeymoon) cant recomend enough Andrew Earles took away all the stress and planning, printing off all the documents we needed and presenting them to us in a travel folder in order of when we would need them. Will be back soon for you to plan our next adventure.
Thank you
C Robinson"
"Australia
I would wholeheartedly recommend Andrew Earles Holidays. It was a real comfort and security to us when we were stuck in Syndey in a cancelled cruise ship to know that I could contact experienced staff who knew exactly what to do. Without you all I wouldn't have had a clue where to start. In what must have been incredibly difficult and challenging circumstances you sorted new flights so we could get home. We are so incredibly grateful and won't hesitate to book holidays with you in the future.
Very happy customers
A & A "
Our service is at the forefront of our business and our experienced team are ready to answer any questions and make planning your dream holiday simple and painless.
"Thailand Holiday
The holiday was lovely! Thank you so much for everything you did!
Amata Lanna we would recommend to anyone visiting Chiang Mai they only have 14 bedrooms and their service was exceptional, very personalized and always wanted to help. Good was fantastic.
The person you used for the taxi was also fantastic in Chiang Mai. He has a travel company as well so helped with arranging some day trips to see the elephants, Thai cooking and going up Doi Inthanon. Again I think it's a small family business and have us very personalized service.
Everything went well getting from Chiang Mai to Bangkok. Despite all the effort went through for the space zone in Baiyoke Sky we were very disappointed and end up complaining and getting a suite on a lower floor. We felt like our room was a tourist attraction, we got there and there was a queue out the door to get into the hotel, we checked in and then got in a lift that they were shipping 1,000s of tourist up to the top floors to the observation deck. So much so when we wanted to go down we couldn't for about 20 minutes as the lift was always full of tourists visiting. We got into the room and the view we paid for was covered with advertising over the window meaning it wasn't easy to see our off and not worth it. We did end up resolving it with the hotel for a much lower floor but a suite so didn't have the same issues. The rest of the stay in Bangkok was fine.
Avani+ at Hua Hin was a great find. Hotel was modern, clean and great staff. Food was fantastic! Hotel was also very quiet during the day which meant we had the pool and beach to ourselves quite a lot. The only downside we could see it was a western hotel chain. Everything extra at the hotel came at a cost and that was at a price similar to UK costs rather than Thailand meaning it was clear it was 3/4 times more expensive than going out of the resort. But it was extremely relaxing end to the visit, we spent a bit of time just enjoying the heat. We also spent half a day going to Monkey Mountain that your colleague recommended and it was fantastic hidden gem!
Thank you so much and we definitely would like to consider using Andrew Earles next year for our honeymoon!
Thanks
Joel & Andrew"